To reset your password, please see the following instructions.
1. Please click on our BeatStars app via your device
2. Next, click the "Forgot Password" button on the login page (see screenshot)
3. Then enter your email address and click the "Reset" button (see screenshot)
4. Check your email and follow the instructions to reset your password.
IMPORTANT: If you do not see our reset email, please also check your spam/junk folders. If you attempted to reset multiple times, please ensure you are using the latest reset code as the previous codes will no longer work.